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WCSO Charge Inmates with Assault on Detention Officer The Public Information Office is also responsible for social media outlets, such as the Sheriff’s Office website, Facebook and Twitter accounts. In the event of a major crisis or event, the PIO, at the direction of the Sheriff, will coordinate news conferences and disseminate news to the public on a timely basis. The PIO will generally not have information regarding routine events (i.e.: non-fatal car crashes, routine arrests, crimes not resulting in death or critical injury, etc.). Once the PIO determines that a situation is newsworthy, the information is disseminated to all news media. The PIO is always on-call for emergencies and for significant breaking news events. Routine media inquiries are handled as expeditiously as possible during normal business hours, Monday through Friday, 8:30 a.m. The unit’s mission is to effectively provide a link between the Sheriff’s Office and the community it serves. This office also handles public records requests by credentialed members of the media. The PIO also acts as the liaison with the media at crime scenes and other activities that generate media interest. The PIO prepares news releases and coordinates print and broadcast coverage of agency events. The Public Information Officer (PIO) is the primary contact for the news media.